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FREQUENTLY ASKED QUESTIONS

If you have any questions, please do not hesitate to contact us directly, prior to use.

To get optimal performance and years of enjoyable use from your skis, it is essential that you read this owner’s manual. Your safety is of the utmost importance to us; therefore, you need to understand how to use our product.

Your skis come fully assembled, and you only need to size them to your wheels, then you are off to discover your new winter wonderland. 

TOP TIPS

Set your brackets up to fit your wheels inside the house as soon as you receive them. That way, they are ready to go when you need them. See the user manual.
We suggest wearing some form of grips on your footwear, such as Yaktrax, to give you extra grip underfoot.
Make sure the front wheels are locked when going through fresh or deeper snow. If the wheel is not locked, then the weight of the snow will turn the skis sideways.
Use a rain cover to protect your child from any wind chill factors and exposure.
Always ensure your child is suitably dressed and bundled up for outside temperatures.
Glide wax can be used on the skis if the user wishes.

WARNING

As a parent or guardian, you are responsible for the safety of your child at all times. We ask that you use common sense and never put yourself or your child at risk.
Always apply the brake to your stroller/CTS before attaching and removing your skis.
Always wear the wrist safety leash enclosed. The leash should be attached to the base of your stroller and worn around your wrist.
Do not fit or remove your skis on an incline. Install and remove on flat ground only.
Ensure the black hand nuts are very tight before setting off on your adventure.
Only use your stroller skis for the purpose for which they were designed.
Do not try and use your skis if there is not enough snow. A ski needs enough base to be able to perform optimally.
Do not take into extreme deep snow as you may get stuck.
Polar Stroller accepts no responsibility or liability for any incident that may occur when you use our product.